Privacy Policy

1. Introduction

DataCrux Technologies Pvt. Ltd. ("DataCrux," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (datacrux.ai) and use our services.

As a data privacy company, we practice what we preach. We process your data lawfully, transparently, and only for specified purposes.

2. Data We Collect

We collect the following categories of personal data:

• Contact Information: Name, email address, phone number, company name, job title — when you fill out forms, request a demo, or contact us.
• Usage Data: Pages visited, time spent, referral source, browser type, device information — collected automatically through privacy-friendly analytics.
• Communication Data: Content of emails, chat messages, or other communications you send us.
• Cookie Data: We use essential cookies only. See our Cookie Policy for details.

3. How We Use Your Data

• To respond to your inquiries and schedule demos
• To provide, maintain, and improve our services
• To send you relevant communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on:

• Consent: When you submit a form or opt in to communications.
• Legitimate Interest: To improve our services and communicate with potential customers.
• Legal Obligation: When required by applicable law.
• Contractual Necessity: To fulfill our obligations when you use our services.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service Providers: Hosting, analytics, email delivery — under strict data processing agreements.
• Legal Requirements: When required by law, regulation, or legal process.

6. Your Rights

Under the DPDP Act and GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure of your data
• Withdraw consent at any time
• Data portability (GDPR)
• Object to processing (GDPR)
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at privacy@datacrux.ai.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption at rest and in transit, access controls, and regular security assessments.

9. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

Email: privacy@datacrux.ai

DataCrux Technologies Pvt. Ltd.
India